Stays out of medical records
It keeps only what booking needs: name, phone, time and visit type. In Dubai, record-sharing with DHA's NABIDH stays in your certified clinic system.
Solutions Clinics
Clinics · dental · labsA WhatsApp front desk that answers at any hour.
Patients book, reschedule and get reminders on WhatsApp, day and night. Your reception team handles the exceptions instead of the phone. For clinics in Dubai and Lahore.
Built around your clinic
Careful with patients, easy on staff
Hands over to people
Patients can reach your team at any point. Urgent and clinical questions go straight to staff.
Speaks your patients' languages
English, Arabic, Urdu and Hindi, set up with your clinic's own wording.
How we set it up
Live with one doctor first
1
Map
We map your services, doctors' schedules and booking rules.
2
Set up
We connect WhatsApp and your calendar or clinic system, and write the replies with you.
3
Go live
Start with one doctor or branch, then expand.
Pricing
Per clinic location
Front-desk assistant
from AED 2,500 setup
+ AED 750 a month
Per clinic location.
- WhatsApp booking and reminders
- Follow-ups and review requests
- Daily summary
The same assistant
PKR pricing on request
Priced for local clinics, labs and dental practices.
- WhatsApp booking and reminders
- Urdu and English
- Daily summary
FAQ
Questions clinics ask
Do you store patient records?
No. We keep only booking details. Medical records stay in your clinic system.
Can patients still call?
Yes. The assistant works alongside your phone line and hands over to staff whenever needed.
Does it work with our clinic software?
Often, yes. Where your software can't connect, we use a shared calendar your team already updates.
What about WhatsApp rules?
Reminders go only to patients who booked with you, using approved WhatsApp templates.
Book a demo
See it book a real appointment
A 20-minute demo on your own phone, in Dubai or Lahore.
hello@operandalabs.com
Lahore · Dubai · Finland · working worldwide